TERMS & CONDITIONS

Terms & Conditions

Welcome to Maxera Pharma.

By accessing or using this website, browsing our products, or placing an order through the website, you agree to comply with these Terms & Conditions.

Please read them carefully before using the website.

1. About the Website

This website is operated by Maxera Pharma, an Egyptian company specialized in representing, distributing, and developing brands in skincare, haircare, and dietary supplements.

The website provides information about our company, brands, products, and related services.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on the website are accurate and up to date.

However, product packaging, appearance, colors, or other visual details may occasionally differ from the images displayed on the website.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact the customer to provide an alternative solution or arrange a refund where applicable.

4. Prices

Product prices are displayed on the website in the applicable currency.

Prices may be updated from time to time.

Any applicable shipping fees or additional charges will be communicated or displayed during the ordering process.

5. Orders

Placing an order through the website does not necessarily mean that the order has been finally accepted.

We reserve the right to contact the customer to confirm order details or cancel an order when necessary, including situations involving:

  • Incorrect product information.
  • Product unavailability.
  • Incorrect pricing.
  • Incorrect customer information.
  • Suspected fraudulent activity.
  • Technical errors.

6. Customer Information

Customers are responsible for providing accurate and complete information when placing an order.

This includes:

  • Full name.
  • Phone number.
  • Delivery address.
  • Email address, where required.
  • Any other information necessary to complete the order.

7. Payments

Available payment methods will be displayed during the checkout process.

Customers are responsible for providing accurate payment information when required.

Payment processing may be handled through third-party payment providers, where applicable.

8. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Brand names
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design
  • Other visual or written materials

is owned by or used by Maxera Pharma and/or the respective rights holders.

Such content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

9. Website Use

Users agree not to use the website for unlawful, fraudulent, abusive, or unauthorized purposes.

Users must not attempt to interfere with the website’s operation, security, or functionality.

10. Third-Party Services

The website may use third-party services such as payment providers, delivery companies, analytics services, or social media platforms.

Third-party services may have their own terms and privacy policies.

11. Product and Health Information

Information presented on the website is intended to provide general information about our products.

Product information should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Customers should follow the product instructions and consult an appropriate healthcare professional when necessary.

12. Changes to These Terms

Maxera Pharma may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the applicable effective date.

13. Contact Us

For questions regarding these Terms & Conditions, please contact:

Maxera Pharma
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
WhatsApp: [WHATSAPP NUMBER]

Last Updated: [DATE]